Rocket Fiber is a Detroit-based fiber-optic Internet provider that’s bringing rocket-speed gigabit Internet and HDTV to the city. Just how fast is that? Try 100 times faster than the average residential connection. HD video streaming, blazing-fast uploads and downloads, and lag-free gaming – the possibilities fiber brings are limitless! By using space-age fiber-optic cables laid under the streets of downtown Detroit, Rocket Fiber is opening a world of possibilities.
Rocket Fiber is doing more than just providing ultra-fast Internet to your home and business, we’re providing unparalleled client care, too. Your current provider might make you think waiting on hold for hours is normal, but Rocket Fiber wants to change that. Our crew is dedicated to bringing you the experience you deserve. After all, what good is gigabit Internet without a team to make sure your experience is amazing every time?
The Senior Network Operations Center (NOC) Technician serves as the initial contact for client-reported incidents and reports to the NOC Manager. This team member will work to resolve incidents quickly and in a professional manner. As the NOC is a 24/7 environment, this team member will staff the NOC during the midnight shift.
What’ll Make You Special
Why We're Different
We’re building an experience from the ground up for both our team members and our clients. Join us on the ground level of what will be an extraordinary journey and help us take Rocket Fiber to the moon!