Quicken Loans

Returning Candidate?

Agile Coach

Agile Coach

Company 
Quicken Loans Inc.
Location 
US-MI-Detroit

Opportunity Details

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.

 

 

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

What You'll Do/Need

The Agile Coach works with the Quicken Loans software delivery teams to analyze their delivery process and identify areas for improvement. This team member helps us continue to develop and define the standards our teams use to deliver high-quality, high-impact IT projects. This team member has experience in traditional and agile delivery methods

 

Responsibilities

  • Make critical process recommendations and think strategically
  • Work in a team environment across functional boundaries
  • Handle ambiguity while working in a fast-paced, changing environment
  • Facilitate knowledge transfer through formal presentations and informal interactions
  • Apply lean/agile values and principles with software delivery teams
  • Participate in developing and refining best practices for projects
  • Mentor leaders and team members in agile principles

 

Requirements

  • Bachelor’s degree or equivalent work experience
  • Two years of experience contributing to software delivery
  • Experience with project management and a variety of software development lifecycle methodologies, including agile frameworks (Scrum, XP, etc.)
  • Exceptional customer service attitude
  • Demonstrated ability to take the initiative and display ownership of issues
  • Strong active-listening and analysis skills
  • Creative problem-solving skills with excellent written and verbal communication skills

 

What’ll Make You Special

  • SAFe certification
  • Prior experience with work item tracking tools (Microsoft Team Foundation Server, Jira, etc.)

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

 

Why We're Different

 

Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.

 

Quicken Loans is an equal opportunity employer.

 

Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.