Quicken Loans

Returning Candidate?

Research Analyst

Research Analyst

Quicken Loans Inc.

Opportunity Details

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with. 


If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years and we were ranked #10 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

What You'll Do/Need

The Research Analyst maintains responsibility for a full range of research functions, including planning, designing, implementing, monitoring and evaluating activities, procedures and projects in order to ensure accurate results; developing, and/or modifying forms, worksheets, or questionnaires as necessary to facilitate the collection, recording, analysis and/or computation of data, and designing and implementing management information systems/computer systems. Work may also include preparing and maintaining specialized charts, graphs, records, narrative reports, bulletins or news releases.  



  • Create detailed reports of findings and simplify into presentations
  • Forecast and track trends, and determine if a concept/idea can work, leveraging technical subject matter experts in the process
  • Create/implement process for research across the company
  • Organize and store data for future research projects, and document all data and research procedures
  • Analyze, evaluate, interpret and deliver results/projections around products and services based on business objectives and needs
  • Create diagrams and documentation to pinpoint problems and solutions
  • Receive, review and compile statistical data and edit for accuracy and completeness
  • Prepare questionnaires and other forms for use in gathering and reporting data; apply statistical procedures and tabulations in analysis of data collected
  • Prepare reports in preparation for publication or dissemination


  • Bachelor’s degree or equivalent work experience
  • One year of research experience
  • Ability to interpret data, make statistical analyses and attend conferences as part of intelligence gathering
  • Possess a willingness to think creatively about research methodologies and present findings to leadership

What You'll Get

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more
  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more


Why We're Different


Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


Quicken Loans is an equal opportunity employer.


Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010 – 2016 Primary Mortgage Origination studies and the 2014 – 2017 Primary Mortgage Servicer studies. 2016 Origination (or Sales) based on 5,182 total responses and measures the opinions of customers who originated a new mortgage or refinanced within the past 12 months, surveyed in July – August 2016. 2017 Servicing based on 7,374 total responses and measures the opinions of homeowners on their mortgage servicing company, surveyed in March – April 2017. Your experiences may vary. Visit JDPower.com.

​Quicken Loans is the #1 online lender based on the ranking of Quicken Loans in comparison to online residential mortgage lenders included in the Inside Mortgage Finance "Top 50 Mortgage Lenders" report from Q2 2017.