Quicken Loans

  • Mission Control Infrastructure Strategist

    Quicken Loans Inc.
  • Who We Are

    We’re America’s largest mortgage lender, closing loans in all 50 states. J.D Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past eight consecutive years, 2010 – 2017. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for four consecutive years, 2014 through 2017, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.



    If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.

    What You'll Do/Need

    The Infrastructure Strategist is part of building our next-generation logistics strategy. They work closely with our Mortgage Operations teams to develop processes and technology, which includes decisioning engines that will significantly impact the speed and efficiency of our business. 




    • Develop and apply sophisticated quantitative and qualitative analyses to produce actionable insights
    • Develop new metrics and monitoring systems to increase understanding of business performance
    • Work closely with Business Intelligence teams to build scalable data architectures
    • Extract, manipulate and understand data to draw conclusions to help drive our business
    • Develop predictive tools and responsive workflows to proactively identify defects within existing logistics strategy
    • Provide clear direction and relevant communication regarding business performance to team members across different functions, business areas and levels of the organization
    • Take big-picture ideas and break them into actionable steps
    • Own processes end to end and constantly seek to improve them




    • Three years of professional experience with an emphasis on delivering results in a fast-paced, dynamic environment
    • Strong organizational and communication skills
    • High adaptability to change and the ability to execute quickly
    • High standards and extraordinary attention to detail
    • Ability to think creatively, deal with ambiguity and manage changing priorities
    • Ability to drive analytical projects to completion with minimal direction


    What’ll Make You Special


    • In-depth understanding of logistics, supply chain and/or queuing theory principles

    What You'll Get

    • Excellent benefits package that includes a 401(k) match, medical/dental/vision, and much more
    • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training
    • Other incentives, contests and rewards, including trips, event tickets, cash prizes, and more

    Why We're Different


    Corporate politics not your strong suit? The anti-corporate culture of Quicken Loans gives our team members the initiative to build solutions together and grow both personally and professionally. At Quicken Loans, we’re in the business of putting roofs over our clients’ heads, but we certainly aren’t putting ceilings on our team members’ careers. If you’re interested in working in a place with a philosophy that’s truly different, apply today.


    Quicken Loans is an equal opportunity employer.


    Disclaimer: Quicken Loans received the highest numerical score in the proprietary J.D. Power 2010-2016 Primary Mortgage Origination StudiesSM. 2016 study based on 3,267 total responses measuring 13 lenders and measures opinions of consumers who originated a new mortgage. Proprietary study results are based on experiences and perceptions of consumers surveyed in July-August 2016. Your experiences may vary. Visit jdpower.comQuicken Loans is the #1 online lender and the 3rd largest retail mortgage lender in America – according to National Mortgage News.


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