Rock Connections is a contact services provider that makes interactions between brands and consumers easier and more effective. The company leverages technology, data, and industry-leading training to strategically connect with consumers in the most effective way – improving conversion rates and providing a greater return on marketing investments. Rock Connections has a proven track record of strengthening brand reputations and driving value for the businesses it represents. Serving a wide range of well-known, national brands, Rock Connections provides client care and sales in a variety of industries, including finance, automotive and health care.
The Director of Data Services and Business Intelligence (BI) reports to the SVP of Marketing and Operations and leads a team of data and BI gurus to effectively and sustainably provide data and BI solutions and tools across the organization. You will integrate, transform and improve volumes of data at the project or enterprise level for streamlined processes, greater efficiencies and smarter, more informed decision-making. This will include managing and organizing data, automating reports and data exchanges, and developing web-based data visualizations and self-serve BI for various business stakeholders.
You will lead the team to continually improve the technologies, strategies and analytical techniques that will drive business growth for Rock Connections. By working closely with all levels of business (each with varying levels of technical knowledge), you and your team will work to understand and gather business and technical requirements for desired data management and BI projects. By working closely with your team, you’ll work to ensure project deliverables are meeting expectations and delivered on time.
Why We're Different
Meet the anti-corporate culture of Rock Connections, where there's no daunting hierarchy, "boss" is a four-letter word, and if you work hard, you're the one who will reap the rewards, both personally and professionally. More than any other place you'll work, we're dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you're at it.
Rock Connections is an equal opportunity employer.